All items are handmade, so there may be slight differences in size and finish for each item. Please note that we cannot accept returns or exchanges for the above reasons.
Parts size and finish can be changed. If you wish to change the specifications, we will quote separately.
Prices will vary depending on each product and your preferred delivery method, so we will quote separately.
All products are made to order.
After ordering, it will take about 1 to 3 months to manufacture. Please be sure to inquire about the delivery date when ordering.
Please note that shipping work on weekends and holidays, Golden Week, and the year-end and New Year holidays will be closed.
After the product arrives, please check the product and lighting immediately.
We make every effort to ensure the quality of our products, but if you receive a product that is different from your order, or if the product is damaged or soiled, please contact us within 7 days of the arrival of the product.
At that time, please keep the packing material without discarding it. We will bear all costs for return, repair, replacement and delivery.
Please note that we cannot accept returns or exchanges in the following cases.
・ At your convenience
・ When used
・ When damage or stains occur at the customer's site
It will be one year from the date of delivery.
ACCA INC.
ITOMASA BLDG. 2F 2-21-3 Higashi Shibuya-ku TOKYO 150-0011
E-mail: public@studiorow.jp